FAQs

(frequently asked questions)

Services Offered

  • We offer a wide range of design services, including Logo Design, Branding & Identity, Motion Graphics & Animation, Graphic Design (for marketing materials, packaging, etc.), Website Design, and custom projects. Plus, with our Design Bar, you can create personalized design packages tailored to your needs.

  • Yes! Our Graphic Design services include designing marketing materials like brochures, flyers, posters, and more. Let us know what you need, and we’ll help bring it to life.

  • Yes, we provide our services in both English and Spanish to accommodate a broader range of clients.

  • We work with various industries but specialize in small businesses, startups, and creative brands looking for unique design solutions.

  • Absolutely! Our Design Bar allows you to select individual services or create a custom package that fits your specific requirements.

Getting Started & Process

  • To start, fill out our client intake form on our website. We’ll schedule a consultation to discuss your needs, goals, and vision for your brand. Then, we’ll provide a proposal and timeline for your approval.

  • We provide digital proofs and regular check-ins for feedback. Clear, honest feedback at key stages helps us create a design that truly fits your vision.

  • If your needs shift mid-project, just let us know! We’re flexible and can adjust as needed. Some changes may require additional time or fees, depending on the scope.

  • We work with various industries but specialize in small businesses, startups, and creative brands looking for unique design solutions.

  • Feel free to reach out! We’re happy to answer any additional questions through our contact form, email, or Instagram DMs.

Customization & Collaboration

  • Absolutely! We love working collaboratively with our clients. Our process includes regular check-ins, feedback loops, and transparent communication to ensure your vision is brought to life.

  • No worries! Our consultation is designed to help you clarify your goals and determine the best design services for your needs. We’ll create a tailored plan that aligns with your vision.

  • If your needs shift mid-project, just let us know! We’re flexible and can adjust as needed. Some changes may require additional time or fees, depending on the scope.

  • That’s okay! Part of our job is to help uncover your brand’s unique personality. Through our discovery phase, we’ll guide you to define your brand’s style, voice, and aesthetic.

Pricing & Payment

  • We require a deposit to begin the project, with the remainder due upon completion. Payments can be made through our secure online payment system, or we can discuss other methods if needed.

  • Of course! We provide free consultations and quotes based on your project’s specific requirements. Reach out to us to discuss your project, and we’ll provide a detailed proposal with pricing.

  • Yes, we can sometimes accommodate rush projects for an additional fee, depending on availability and the project’s complexity. Let us know as early as possible if you have a tight deadline.

Timeline & Revisions

  • The timeline for each project varies based on its complexity and scope. Typically, branding projects take 2-4 weeks, while logo design can take 1-2 weeks. We’ll provide a clear timeline when we discuss your project.

  • Yes, we offer revisions for all our design services to ensure you’re happy with the final result. The number of revisions depends on the package you select and is outlined in your contract.

  • Of course! We offer post-project support for minor updates, like quick tweaks to color or text, often at a reduced rate. For larger updates, we can discuss a refresh package.

File Formats & Delivery

  • Yes! We provide all necessary file formats for your brand, including high-resolution files for print, web, and social media, as well as editable files (like vector formats for logos) when applicable.

  • Yes, we can provide files in various formats based on your needs, such as PNG, JPEG, PDF, or vector files (AI, EPS, SVG) for scalability. Let us know your preferences when we finalize the project.

  • We can guide you through the print process, providing print-ready files and recommendations for print vendors. While we don’t directly handle printing, we’re happy to liaise with printers to ensure your materials look perfect.

Post-Project Support

  • Yes, we offer post-project consultations if you have questions about using your brand assets or need further guidance. We’re here to help you succeed with your new designs!

  • Feel free to reach out via our contact form, email, or Instagram DMs. We’re here to make your design journey as smooth and enjoyable as possible!